A recent update to the My Ed app has caused problems for some users seeing messages sent by school or sending messages to school. If you get a notification from the MyEd app to tell you that you have a new message, but when you open the app nothing is there or after sending a message to school if the symbol just under the message has an orange clock with and exclamation mark next to it (example below) then the message has not been sent to school. The My Ed support team have offered the … [Read more...]

A recent update to the My Ed app has caused problems for some users seeing messages sent by school. The My Ed support team have offered the following advice in order to get the app working again correctly for parents. Please note that it is important that you follow the steps below in order to ensure you see messages sent from The Radclyffe School.   Ensure that you are on the latest version of the My Ed app by clicking on the link below which should take you to the App page for your device … [Read more...]