How to access Microsoft Stream

If you are set Remote Learning that requires you to view a video on Microsoft Stream please follow the instructions below if you are struggling to access the site and the video on it.

Microsoft Stream videos are designed to be device neutral as they run in a web browser so you can view them if you are on a mobile phone, tablet or laptop/desktop computer as long as you have Internet access.

We recommend that you use a modern browser such as the new Microsoft Edge, Google Chrome or an up to date version of Safari on Apple devices. This will mean that the latest functionality should be supported.

If the link to the work you are set starts “https://web.microsoftstream.com/” then this is on Microsoft Stream. (see example below)

If you click on the link then you will be directed to the Microsoft Stream website.

You will need to be signed into Microsoft Stream using your school email address to access the video. Your school email address is your “rad” number followed by “@trs-mail.co.uk” (e.g. rad12345@trs-mail.co.uk)

Your password is the same one you use to login to the school computers, Frog and your school email.

If you are already signed into Office 365 using your school email address then the video page should load automatically.

If the device you are using is already signed into a personal Hotmail or Outlook account you will need to sign out of this before signing into your school account.

Once you are signed in successfully, you should see a screen similar to the one below.

In order to make the video as large as possible on the screen of your device you can click the double arrow button on the bottom right of the video which will make the video full screen.

If, when clicking the link, you get an error message similar to the one below then first check that you are signed into Microsoft Stream using your school email address. If you are, then it is possible that your teacher has not shared the video. If you email the teacher who set the work then they should be able to go back to the video and share it for you.