Year 8 Online Parents’ Evening is tonight from 4.30pm to 7.30pm.
All appointments are taking place online, do not come to school.
In order to join the video calls you need to have as a minimum:
- a device with a microphone and speaker
- a compatible web browser:
Android: Chrome or Firefox
Windows: Chrome, Firefox or Microsoft Edge (Chromium – download here)
Mac: Safari, Chrome or Firefox
Linux: Chrome or Firefox
We also recommend:
- Using your smartphone for video appointments. If you don’t have a smartphone with a front-facing camera, use a laptop or computer with a webcam.
- Using a headset (or earphones with a microphone) to reduce echo.
Parents who have booked appointments should check their email for their “Appointments Reminder” email, scroll to the bottom of the email and click the “click here to login” link. All you need to do then is enter your child’s date of birth to be logged in. (see example below)
If you did not provide your email address when making your appointments you will need to go to https://theradclyffe.schoolcloud.co.uk/ and login using the same ‘Parent Login Code’ you used to book your appointments to access your video appointments.
Please ensure you are logged into the system 5-10 minutes before your first appointment. This will give you time to check that you can login ok and have been able to test that your camera, microphone and speakers are working correctly.
How to attend your appointments via video call
1. Log in and go to the Evening
On the day of the video appointments (or before, if you want to test your camera and microphone) login to Parents Evening at https://theradclyffe.schoolcloud.co.uk/, or click the login link from the bottom of the email confirmation you will have received.
Once logged in you will see a notice that you have upcoming video appointments and under this the details of the event, along with a Join Video Appointments button.
Press the button to join your appointment on the day – or to test your camera/microphone at any time.
2. Check Audio and Video
When you click Join Video Appointments the Check Audio and Video screen will be displayed. You may at this point be asked if you wish to allow access to your camera/microphone, in which case please click yes.
From here you can turn on or off your microphone and camera, change which devices are being used for the call, and check your microphone and speakers. Once you are happy, click Proceed to Video Call.
2. The Video Call
On this screen you can see the following, when in a call:
- At the top left the teacher name (and subject details) for the current and next appointment
- At the top right a countdown to the start of the appointment.
- At the bottom the controls for the microphone and camera.
- When another person is available these also show a pick up button to start the call
- and a hang up button to leave the call.
- In the middle, when your appointment is due to start, the Start Appointment button.
3. Making a call
Click the Start Appointment button. You will see yourself in the bottom right corner of the screen (unless you have no camera, or have chosen to turn it off). If the teacher has not yet joined you will see a notice to that effect in the centre of the screen.
When a teacher joins a call you will see them in the main part of the screen – or hear them, if they have no camera (or have turned it off) – and can start your discussion with them.
You will also see the remaining time for the appointment counting down in a blue bar at the top of the screen, which will turn red when the last 10 seconds begin.
If anyone loses access to the system for some reason during the call, they can log in again and click Start Appointment on the video call screen. As long as the other person is still in the call this will let you continue with the appointment.
When the countdown in the blue bar stops the appointment time is over and the call will automatically end.
4. Follow on calls
If you have a consecutive appointment scheduled the screen will display a Start Next Appointment button. When you are ready to proceed, click on it
The appointment will always end at the scheduled times.
If you do not have a consecutive appointment, but you have not completed your final scheduled appointment you will see a countdown telling you how long until the start of your next appointment.
Once your final appointment for the evening is complete you will see a message advising you of this.